Hyatt Vivid Grand Island Cancun (Adults Only), Cancun
317US$
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Key details
About the Hotel
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica ,
Cancun,
Mexico,
77500,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
575 sq. feet
Bed options:
1 King Size Bed
Golf view
Shower
Coffee machine
room details
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Run Of House Room Assigned On Arrival
Max:
2 persons
575 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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Deluxe Junior Suite
Max:
2 persons
575 sq. feet
Bed options:
1 King Size Bed
Lake view
Shower
Coffee machine
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- 24-hour security
- Adults only
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Canoeing
- Tennis court
- Golf course
- Table tennis
- Yoga class
- Aerobics
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business center
Children
- Board games
- Children's play area
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica ,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Km 16.5 Boulevard Kukulcan Lote 56A1 Y 56A2 - 2A Etapa Turistica ,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museums
Mayan Museum of Cancun
2100 ft
Beach
Playa Delfines
3600 ft
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
3800 ft
Museums
Parque Maya Cancun
3300 ft
BLVD Kukulkan KM 6.5
Extreme Games Cancun
1.4
mi
Blvd. Kukulcan
Dolphinaris Cancun
1.9
mi
Night club
H Roof
2.0
mi
Spa Center
NIZUC Resort & Spa
2.3
mi
Benito Juárez
Laguna Nichupte
2.3
mi
CancunMexico
Avenida Kukulkan
2.7
mi
Mall
Luxury Avenue
2.6
mi
Av. Sur 8 9
Laguna del amor
2.5
mi
Museums
Museo Subacuatico de Arte
2.7
mi
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
2.7
mi
Beach
Playa Marlin
2.9
mi
Blvd. Kukulcan 13
Marlin Beach
2.8
mi
Amusement & Theme Parks
Ventura Park Cancun
3.5
mi
Museums
Cancun Wax Museum
3.3
mi
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
3.4
mi
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
3.4
mi
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
3.9
mi
Nearby
Blvd. Kukulcan
Iberostar Cancun Golf Course
1700 ft
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
8.6
Location
7.8
Service
6.2
Dining
6.4
Jack
United States of America,
March
2025
7.4/10
I had a lovely stay at Hyatt Vivid Grand Island Cancun for four nights with my friends. We received a warm welcome with cocktails upon arrival, and the check-in was super smooth. While the breakfast offered a good variety, it left something to be desired for my vegan diet. The evenings had engaging activities with great music that didn’t disturb our rooms, but some aspects like slow service at restaurants could use improvement.
Rooms
10.0
The Junior Deluxe Suite Golf View King was modern and well-maintained, with great views.
Service
5.0
While the staff were mostly friendly, the service could be inconsistent, especially during busy times, which led to some long waits.
Location
8.0
The location was convenient, with a shuttle service to the beach club that was just a short ride away.
Dining
6.0
The food was quite good at the specialty restaurants, but the breakfast options lacked for vegan eaters like me, and service was slow.
Facilities
8.0
The facilities were neat overall, with clean pools and beautiful spaces, though some areas already showed signs of wear.
Randall
United States of America,
February
2025
7.2/10
I enjoyed my stay at Hyatt Vivid Grand Island Cancun overall, though there were some drawbacks. The hotel boasts stunning architecture and spacious rooms with great views. However, the dining options left something to be desired, especially at the Italian restaurant, and I found the service at the reception to be less than friendly.
Rooms
8.0
My Junior Deluxe Suite had a beautiful bay view and was very comfortable. The design was modern and clean.
Service
7.0
Unfortunately, I experienced rude interactions at the reception. It took several requests just to make a simple phone call to my room, which was frustrating.
Location
7.0
The location was decent, but the beach was a bit of a hassle to access, requiring a bus ride.
Dining
6.0
Dining options were quite limited and varied on paper, but the food quality was lacking in some areas.
Facilities
8.0
The amenities were good, but room service could use some improvement. Overall, the facilities met expectations.
Nicholas
United States of America,
January
2025
6.8/10
I had a fantastic stay at Hyatt Vivid Grand Island Cancun, enjoying the beautiful room and stunning hotel. However, service could be hit or miss, especially at the beach club and during meal times, with some long wait periods. Overall, the diverse dining options were a highlight, although there were a few shortcomings regarding food quality. I would definitely recommend this place for its beautiful ambiance and overall experience! 🌴🌞
Rooms
9.0
My Junior Deluxe Suite Bay View King was spacious and beautifully designed. It truly felt like a luxury getaway.
Service
7.0
While I experienced excellent service from staff overall, I did find inconsistencies, especially during busy periods when it was hard to get timely service at the pool and beach club.
Location
8.0
The hotel is well-located, though it lacks a direct beach. The beach club is beautiful, and the shuttle service is convenient.
Dining
8.0
I loved the variety and quality of food options. Most meals were amazing, but I did find some dishes lacking flavor in a few of the restaurants.
Facilities
8.0
The pools, including the rooftop pool, are stunning and well-maintained for the most part, though some areas could use better cleaning.
Harold
United States of America,
November
2024
5.0/10
I enjoyed the location and overall facilities, which seemed promising for the future. However, I encountered several issues with food quality and service that could use improvement. The staff was friendly and the beach club was a highlight, but the dining experiences left a bit to be desired.
Rooms
8.0
I stayed in the Vantage Club Junior Suite Bay View King, which was modern and comfortable. The upgrade to a lovely suite with a big balcony was an really good treat. Overall, the rooms exceeded my expectations.
Service
6.0
The staff, especially Sergio and Deyra, were extremely friendly and helpful. However, the breakfast service felt inconsistent, often slow and inadequate.
Location
9.0
The hotel's location is fantastic, with easy access to the beach club just a short shuttle ride away. It's definitely a prime spot in Cancun.
Dining
5.0
While the breakfast buffet was lackluster, I found the beach club's menu to be limited. The varied dining options at specialty restaurants were good, but the overall food quality needs improvement.
Facilities
6.0
The facilities were great, and the rooftop pool was a lovely way to unwind. However, there were cleanliness concerns throughout the hotel, which detracted from the overall experience.
Harry
United States of America,
October
2024
7.0/10
I had a mixed experience at the Hyatt Vivid Grand Island Cancun. The hotel itself is stunning with great architecture, and the food is quite impressive overall. However, the service needs significant improvement, particularly in the restaurants and pool area.
Rooms
8.0
My Junior Deluxe Suite with a bay view was beautiful and comfortable. The hotel is new, which is a definite plus.
Service
6.0
Unfortunately, the service at the restaurants and pool area was lacking. I often waited 20-30 minutes for food, and the pool service felt almost nonexistent with only one waitress for many beds.
Location
7.0
While the hotel is stylish and modern, the fact that the beach is not directly accessible and requires a shuttle is a downside.
Dining
7.0
The dining options varied, and the food tasted great overall, except for the Italian restaurant, which was quite disappointing. The Japanese breakfast I was looking forward to was unfortunately closed during my stay.
Facilities
7.0
Facilities like the pools and spa are nice, but issues like a dirty rooftop pool on my last day detracted from my experience.
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